
Ordering, samples
and shipping — answered.
Real questions from distributors, contractors and importers sourcing construction hardware from Leeter — grouped so you can find the commercial detail fast.
Ordering & minimums
What is your minimum order quantity (MOQ)?+
MOQ depends on the product and whether items share a container. Many buyers order by the full or mixed 20ft/40ft container. Tell us your products and target quantity and we will confirm a workable MOQ rather than force a fixed one.
Can I combine several products in one container?+
Yes. Mixed containers are common — tie wire, mesh, fasteners and fencing can ship together. We plan the loading so different items travel safely in one shipment and reduce your freight cost per unit.
Do you accept trial orders?+
Yes. A first trial order — often a single product or a part-container — is welcome so you can verify quality and the working relationship before scaling to full-container volumes.
What information do you need to prepare a quotation?+
Product, size/gauge/grade (or a drawing), finish, quantity, destination port and any packing preference. The more precise the requirement, the faster and more accurate the quotation.
Samples & quality
Can I get samples before ordering?+
Yes. We provide pre-production samples so you can approve gauge, finish and packing before mass production. Sample and courier costs are quoted case by case and are often credited against the order.
What quality checks do you run during production?+
Incoming material, dimensional control, surface/coating condition, functional fit, and count/weight are checked against the order sheet, with records kept per the agreed evidence set. Our quality system is ISO 9001 certified.
Can I arrange a third-party inspection (SGS, BV, TÜV)?+
Yes. We welcome third-party or buyer-appointed pre-shipment inspection. Tell us the standard and AQL level and we will coordinate access and provide the documentation.
Do you provide mill test reports and certificates?+
Yes. Mill test reports (MTR), material certificates and certificates of origin or conformity are provided where your market or contract requires them.
What happens if the goods do not match the specification?+
Confirmed specification deviations are resolved by rework, replacement or credit under the agreed terms. The approved specification and inspection photos are the reference, which is why we lock the spec before production.
Production & lead time
What is the typical lead time?+
Lead time is usually 15–35 days after order confirmation, depending on product, quantity and season. We confirm an exact schedule with your quotation.
Can lead time be shorter for common items?+
Often yes. Standard galvanized wire, black annealed tie wire and welded mesh can run faster or ship from stock. Ask when you enquire and we will tell you what is available sooner.
Do you slow down around Chinese New Year or peak season?+
Capacity tightens before Chinese New Year and during peak construction season. Order earlier for those windows and we will confirm a realistic, committed date rather than an optimistic one.
Payment & terms
What payment terms do you accept?+
Common terms are T/T with a deposit and the balance against shipping documents, or L/C at sight for larger orders. We propose suitable terms with your quote.
Which Incoterms do you quote?+
FOB and CIF are most common; we also quote EXW, CFR or DAP on request. We plan booking and documents to match the Incoterm you choose.
How do I know my deposit is safe?+
We build on references and repeat relationships, support staged payments and trade-assurance style arrangements, and welcome third-party inspection before the balance is paid.
Shipping & documents
What shipping documents do you provide?+
Commercial invoice, packing list, bill of lading, and certificates (origin, mill test, fumigation) as your market requires — prepared for smooth customs clearance.
How is product packed for export?+
Coils, spools, cartons, pallets or steel stillages with clear export marking. Loading plans and container-loading photos are provided before and after shipment.
Can you help with HS codes and customs clearance?+
We provide the product detail and documents you need for clearance and can advise the typical HS code for each item, though the final tariff classification is set by your own customs authority.
Customization & OEM
Do you offer custom sizes and grades?+
Yes. We produce custom gauges, sizes, coil weights and steel grades to your specification, not only catalogue standards.
Can you do private-label or OEM packaging?+
Yes. Printed labels, branded cartons and retail-ready packaging are available for distributors. Ask about the minimum quantity for custom printing.
Can you produce to my drawing?+
Yes. Send the drawing — anchor bolts, 3D fence panels, special mesh, bent parts — and we confirm geometry, tolerance and finish before production starts.
Standards, compliance & company
Can you produce to ASTM, EN or AS/NZS standards?+
Yes. Tell us the standard your market requires — for example ASTM A1064/A82 (wire and mesh), ASTM F1554 (anchor bolts), ASTM A641 (galvanized wire), EN or AS/NZS references — and we produce and document accordingly.
Are you a factory or a trading company?+
Leeter is factory-direct. The export company is based in Shijiazhuang, Hebei, and the group's own plants in Dingzhou, Hebei manufacture the goods — so you deal with the people who both make and ship your order.
Which markets do you export to, and do anti-dumping duties apply?+
We export worldwide with a focus on North America and Europe, and also ship to Australia, the Middle East and South America. Some steel-wire products carry anti-dumping duties in certain markets — check your tariff line and we will provide the documents you need.
Still have a question? Contact our export team — we reply within one business day.

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